The global political landscape is changing rapidly, and the directions of these changes can often be surprising. This has been clearly demonstrated by the recent, hard-to-understand decisions of the US administration, and is one of the reasons why the question of cooperation with IT service providers from outside the European Economic Area is becoming an issue of strategic importance. It is thus worth taking a closer look at the implications of such cooperation, especially in critical infrastructure sectors, including banking.
Global challenges in IT supply chains
International unrest is calling into question the stability of global supply chains, particularly in the technology services sector. Analysts at Reuters Events (October 2024), point out that while supply-related processes have always been subject to uncertainty, recent years have seen disruptions on an unprecedented scale.
American technology companies dominate the global market in this area, providing key solutions such as:
- cloud infrastructure
- analytical tools
- data management systems
- cybersecurity solutions
- other technologies essential for modern financial institutions
It should be noted that the activities of these companies are subject to strong political influence, in particular, decisions taken by the US authorities.
Legal regulations and their implications
An example of a regulation that affects IT service providers is the US Cloud Act, which allows the US government to access electronically stored communications data on the basis of a court order.
“Entities from the European Union may be subject to the Cloud Act if they use services related to the US or provided by companies based in the US,” says Natalia Kotłowska-Wochna.
It should also be noted that data transfers between the EU and the US are currently governed by the Data Privacy Framework, which was established in response to the CJEU ruling in the Schrems II case. However, when adopting this framework, the United States did not repeal Section 702 of the FISA Amendments Act, which grants intelligence services powers over non-US persons located outside the United States. This creates a risk that the validity of the Data Privacy Framework could be challenged by the CJEU.
The EU Data Act is another piece of legislation impacting the IT services industry. From 12 January 2027, it will prohibit cloud service providers from charging for the transfer of customer data to another provider, regardless of the company’s location. This provision may have contributed to the decision by some global providers to waive data transfer fees (so-called egress fees).
Risk mitigation strategies
As geopolitical tensions rise, critical infrastructure organisations will undoubtedly focus on mitigating the risks associated with using IT services from non-EEA providers.
One way to achieve this goal will be to diversify providers, which will minimise the risks arising from potential political decisions or regulatory changes. As part of such a strategy, it is possible to switch to European providers whose solutions not only comply with EU standards, but are also adapted to local risks and their latest updates, which results in a higher level of security.
“The DORA Regulation, which introduces a comprehensive framework for managing the risks associated with ICT third-party service providers, is proving to be a significant support for banks,” says Natalia Kotłowska-Wochna.
DORA requires financial institutions to develop a policy for managing the risks associated with ICT third-party service providers. This policy should be implemented in accordance with the principle of proportionality, taking into account the nature, scale and complexity of the technological reliance and the criticality of the service to ensuring the continuity of financial operations.
The Regulation also requires a preliminary assessment of ICT concentration risk and a periodic review of ICT service risks, taking into account the organisation’s risk profile and the complexity of its services.
Non-EEA IT vendors – our recommendations for banks
In summary, as geopolitical tensions rise, critical infrastructure organisations should implement risk mitigation measures such as:
- Diversifying IT service providers
- Investing in local solutions
- Conducting regular regulatory compliance audits
- Strengthening cyber security controls
- Developing advanced business continuity plans
- Implementing backup solutions
- Giving priority to recovery actions
- Implementing comprehensive training schemes
- Monitoring of risks
- Regularly updating plans to reflect changing market and geopolitical conditions
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Natalia Kotłowska-Wochna